Contact Us

Customers can contact us by email (preferred) or phone to place an order or inquire about specific animals. We are available by phone Monday - Friday between 9:00 AM and 1:30 PM (Pacific Time - we are located in California). If you call us outside those hours please leave a message and we will call you back as soon as we are able. Orders are processed in a first come, first served order. If you are interested in reserving a particular animal please use our online order form, send us a email, or leave a phone message. We will respond to confirm your order as soon as possible (usually within 24 hours, except weekends). We are currently receiving lots of emails and messages, and are working hard to respond as quickly as possible. We are currently not accepting inquiries by text.

Phone number (Monday - Friday 9:00 AM - 1:30 PM Pacific Time):  (916) 62 - GECKO (916-624-3256). 

Email address:

Please feel free to contact us about any questions you have about the animals you purchase from us.  We have a 30 day health guarantee on all of the animals you purchase from us and would be happy to assist you with setting up your new animal in the best way. Please also read our Care Page for the proper care and feeding of your leopard gecko.  Many of the questions we get can be answered quickly and easily from this page. Also, please refer to the Adjustment Period Tips sheet that was included in the box with your gecko shipment.

Unfortunately, we are not able to answer any questions regarding geckos you purchase from elsewhere (a pet store or another gecko seller).  We do not feel comfortable answering questions about an animal we are not familiar with or know the history about.  We recommend you contact the person you purchased it from or a vet if you think it has a medical issue (losing weight, not eating, has shedding issues, etc.).  These symptoms are the first signs of medical issues that can only be resolved with the knowledge and medicine available from a vet. Please follow the links below to find a reptile veterinarian in your area:

Association of Reptile and Amphibian Vets - Find-A-Vet List of Vets from the Association of Reptilian and Amphibian Veterinarians


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